Our tasting room is open Thursday through Monday, 11am to 4pm.
If you would like to arrange a tasting outside of these hours, please contact Kate for an appointment at (805) 736-9032 or send us an email.You can also find our wines in many restaurants and retail stores in California and southern Florida.
Flying Goat Cellars Tasting Room
1520 E. Chestnut Court, Suite A
Lompoc, CA 93436
Flying Goat Cellars Winery
1251 W. Laurel Avenue
Lompoc, CA 93436
Flying Goat Cellars - Mailing
P.O. Box 565
Lompoc, CA 93438
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Frequently asked questions
How much does it cost to join the Flying Goat Wine Club?
There is no cost to join.
How do the benefits work, when do they begin?
Your benefits begin as soon as you join. Your membership includes 4 complimentary tastings, 20% savings on Flying Goat merchandise, 10-20% savings on wine purchases depending on the level you join, invitations to events, and access to library wines.
How often will I be billed?
You will be billed four times per year- Usually February, April, September, and November. (Unless you purchase wine at our tasting room, online or by phone).
How long does my membership last?
Your membership lasts as long as you would like it to. We require a minimum of two club releases. Otherwise members will be subjected to a $50 cancellation fee. Read official policy here.
How will I know when I have been charged?
You will receive an email notification at least 1 week prior to the billing of your release, letting you know the selection and cost. Releases will ship or become available for pickup about 2 weeks after billing. Upon credit card charge, you will receive an email receipt.
Can my membership benefits be extended to someone else?
We encourage members to bring guests with them and enjoy complimentary tastings (members do have to be present in order for guests to take advantage of benefits). Your membership benefits only extend to the person on the account and their spouse/partner. Memberships can be gifted to friends and family for specified periods of time.
How can I make changes to my account?
Members have complete access to their personal account information through the Flying Goat Cellars website by signing in and editing their My Account page.
What happens if my shipment is sent back to the winery?
The shipping service we use will make three delivery attempts before returning the wine to us. If the wine is returned to the winery, we will charge your account the return fee. We can reship the order at your expense. We suggest that you provide an address that will assure you receive the delivery, such as a place of business, with someone over the age of 21 present to sign for your order.
What if I end up with a corked or damaged bottle?
In the unlikely event that a bottle arrives damaged or corked (we inspect the wines closely before shipment), notify us as soon as possible and we will replace the damaged merchandise.
If I choose to be a “pick-up member,” how will I know that my wines are available to pick up?
All pick-up members will receive an email notifying them of the release. The pick-up party is an opportunity for you to sample the wines, pick up your shipment and enjoy the benefits of being part of Flying Goat Cellars Wine Club. If you are unable to pick up your release after 45 days, we will conveniently ship the wine to you. Shipping charges will be applied to the credit card we have on file.
Can I have someone else pick up my release?
Yes, you can have a friend or family member pick up your release. Just be sure to send us an email or give us a call with the name of the person so we can make a note on your account.
Can I skip releases?
Yes! Members can skip a maximum of two consecutive releases, though suspension of benefits does occur until releases are reinitiated. Longer durations require cancellation, which may be subjected to the $50 cancellation fee if the member cancels before receiving two releases.
What is the cancellation policy?
We hate to see you go, but if you wish to cancel your membership we ask that you give notice two weeks before the charge is made for the next club release. We require members to receive two releases before cancellation, or they will be charged a $50 cancellation fee. If we do not receive notice prior to the credit card charge, you will be required to accept the current release.
What address should I use for shipping?
We suggest that you provide an address that will guarantee you receive a delivery, such as a place of business, with someone over the age of 21 present to sign for your order.
How do I find out what is included in the upcoming release?
You will receive a notification email at least 1 week before billing, letting you know the wine selection.
If I do not want to receive some of the wines in the upcoming release, can I replace it with another wine?
If you would like to add-on to your release, please notify us at firstname.lastname@example.org at least 2 days before billing. Customization of releases is not allowed outside of our Custom Club. For more information on our Custom Club contact Kate at email@example.com.
What is the delivery process?
Our default shipping method is via FedEx ground. (1-7 business days) An adult 21 or older must be present to sign for the package upon delivery. For more information about shipping please see our website. If you would like to make adjustments to your shipping method contact us at firstname.lastname@example.org.
Can I increase the number of bottles in my shipment?
You bet! You will receive an email notification at least 1 week prior to billing with the option to add-on.
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