Refund policy
Wine Returns & Cancellations
We are committed to every bottle singing as it should but if you feel you opened a flawed bottle or the bottle was damaged, please contact us and we will replace the bottle. By law, we cannot accept returns of alcoholic beverages unless the product is damaged or flawed.
We aim to ship only during responsible and safe weather conditions. Wine requested to be shipped outside those "safe" windows are shipped "at risk of buyer" and not valid for return or replacement if damaged due to adverse weather conditions.
Please send us an email or call us at 805-736-9032 should you have any issues.
Event Ticket Cancellations
All purchased event tickets are non-refundable.
We are committed to every bottle singing as it should but if you feel you opened a flawed bottle or the bottle was damaged, please contact us and we will replace the bottle. By law, we cannot accept returns of alcoholic beverages unless the product is damaged or flawed.
We aim to ship only during responsible and safe weather conditions. Wine requested to be shipped outside those "safe" windows are shipped "at risk of buyer" and not valid for return or replacement if damaged due to adverse weather conditions.
Please send us an email or call us at 805-736-9032 should you have any issues.
Event Ticket Cancellations
All purchased event tickets are non-refundable.